As Elon Musk takes an obese blue bird to financial gym so that it can stay in shape, try to learn something from him. Indeed, if you run a company and your pride comes from the number of workers you pay, not the productive output created in the company, you have a problem in this knowledge age.
There were less than 36 engineers when WhatsApp was sold for close to $19 billion to old Facebook (now Meta). The total number of staff was about 50. The modern age of knowledge systems makes things compound at scale, unlike the industrial age architectures.
While we cannot compare orange and apple, Musk bought Twitter for $44 billion, inheriting close to 7,500 workers; other social media platforms like Instagram, Facebook, Snap, etc outperformed Twitter on userbase/staff. That he wants to reduce that number must not be seen as a billionaire attacking the 99%. Twitter was a bad product. Yes, I could not use it; and I left because I could not use it. Yet, they were congregating many humans for a product few could use easily. What were those workers doing?
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The good news is this: co-founder and ex-CEO Jack Dorsey has apologized for many own-goals. It does mean that within days of the Musk era, he has found areas he could have done things differently. One of those areas was making Twitter obese. But because of his larger than life in the company, no one would have challenged him. With Musk in, the bird is in the financial gym. Hopefully, it comes out leaner to run against Facebook, Snapchat, TikTok, etc competitively.
People should spare Musk the verbal attacks; Twitter is not a charity. After spending $44 billion, the world must not expect Musk to “toy” around with a bird. Yes, that bird must produce quality financial eggs to feed the investors! And making that happen does not need a special UN resolution on how it must be done.
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Comment 1: Prof’s balanced views about the economic and financial influences of decisions made by pioneers, and not just emotional driven thoughts you often get from consumers of tech products especially, should be what I love most about his comments on these matters.
Last time it was about Meta, today’s about the blue bird.
The most important thing is to keep the vehicle moving, sometimes you’ll need to take less passengers than the vehicle usually takes so it doesn’t get in a worse shape than it already is.
I was talking with an Indian friend about this a few days back when we discussed about how people lashed on Byjus Co-founders for signing Messi as their new ambassador while planning to lay off over 2,500 employees over the next 6 months.
Sometimes as a growing techpreneur who seems to view the world differently it’s encouraging to see experts proving you’re not on the wrong track when they comment on issues this way.
My Response: Indeed, Adam Smith’s “invisible hand” must continue to be relevant for markets to function despite the activists. If a founder does not do what he/she has to do to save the firm, the firm goes down and everyone suffers.
Comment 2: You can attack him if you like but that would not change anything. He who pays the Piper dictates the tune. Business is not the extension of the Salvation army nor is it a detachment of the boys scout movement, profit drives business. He is going to do everything possible to make this bird profitable. He won’t accept anything less.
Comment 3: Mind how ypu monetized mobile application.
Any mobile app can be replaced with another one with new features and free.
If you’re running a business that advertises for the whole world, you need a rep in each country. Do the math and see how many workers you should have.
Twitter Ex-CEO has created bluesky, let’s see how bird can cover sky.
My Response: “Any mobile app can be replaced with another one with new features and free.” – that actually does not happen for apps which feed on network effects. What happens is that you can create a new “category” and dominate but it is always hard going against dominant players. Twitter’s value is not the app, it is that it has users. You can create your app (like Trump did) but you cannot have those 100m overnight.
Comment: I agree with your reasoning but my question is, if every business continues to emphasise on lean workforce against large profits, how do we keep the budgeoning population employed? The shift today every where is towards leaner workforce but I have my doubts about the efficacy of this ideology
My response: Your concern has been since the days of the British revolution when tractors moved into farms. The irony is this: every generation despite automation and lean, we will need to hire more people to employ. The difference, though, is that it may be in new fields. Check LinkedIn, there are jobs for CRO (chief remote officer). That did not exist 3 years ago. More jobs are coming. But we have to do away with today to make them possible.
Comment: This explains a lot. And while I very much respect your point as expressed sir, I think the sum of it is that the 1% investors must be fed to their luxurious pleasure even if the 99% ‘expendables’ go hungry. A transfer of the distributed obesity to a concentrated one basically. Oh no. I think SDG 10 “Reduced Inequality” just took another hit.
My Response: ” I think the sum of it is that the 1% investors ” – The 99% I used there was not for investors but middle class. In 1796, British farmers protested because mechanization (say tractors) would make them lose their jobs. Twitter staff will be fine because there are more jobs in this world which have not been created. Just like those farmers adjusted for new opportunities in England, a living blue bird can seed more promises, not necessarily for those, but for humanity. If you want every graduate in Nigeria to have a job tomorrow, ban the use of computers, phones and laptops in Nigeria. Not sure that is a way to help the UN on its goal!
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Between the person that gives you money and the one you give money to, who are you more attentive to their demands? That is the sort of relationship that exists among the trio of investors, company and employees. The company sits at the middle, with the investors above and employees below.
For there to be a thriving company, there must first be investors who are willing to invest, then the company can hire and retain employees. No matter how anyone wants to paint things, the investors are always supreme, because without funds, all other aspirations fade.
The trio all work for the customers, and what concerns the customers is best of experience, how the company achieves it is not the former’s worry.
Only those who pay the bills can have valid opinions in matters of this nature, the rest are simply exercising their right to free speech.
Musk is Musk, he didn’t become great by pandering to all manner of opinions and sentiments, because there will always be those who will disagree.