This is a skit, but we are using it to teach here.
This is a classic example why every company must and should administer a basic test before hiring. Listening to this guy, you will understand why HR puts you through those tests. There are things in life, and at work, no school or job will prepare you, because those things are expected, and are part of what makes us prepared to work.
Yet, you may not blame him 100% because Amazon did not invest in even telling him why he delivers packages. If they have done that, he would not be in the company uniform, and be speaking the way he has done. As far as he is concerned, the world ends on delivery packages – and why delivery happens, he has no idea.
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If your company’s competitive positioning is to find the cheapest people to fill an ocean with buckets of water, from your borehole, you are lost because there are available people who will accept the job, and they will come with their buckets, ready to fill the ocean! Good luck.
But if I may suggest one thing: hire smartly because the most important factor of production remains the human element, and in the tripod of people, processes and tools – the pillars of the mechanics of firms – if the people do not function, missions fade.
You need smarter people to execute the mission of firms.
The video is here
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