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ServiCom takes off in NigComSat

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The Nigerian Communications Satellite (NIGCOMSAT) has inaugurated a service compact unit, tagged ServiCom. The unit according to the satellite company was in order to optimize customer-friendly service in line with global best practices.

NIGCOMSAT LTD is a customer-focused organization which prides itself on prompt efficient service delivery.
It is moving with the dynamism of the technology revolution by constantly modernizing the way its operations and services are delivered. It is totally committed to providing support for our clients by providing high-quality, reliable and professional services.

Servicom, according to the organisation, is a program to renew service delivery by government agencies, to all Nigerians.

India Corporate Reputation – Bharti Airtel is #5

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India’s leading companies Tata Steel, Tata Motors, Aditya Birla Nuvo, Wipro and Bharti Airtel have been rated as the top five firms, respectively in terms of corporate reputation as per a latest survey by the Nielsen Company. According to Nielsen’s corporate image monitor that measures people’s perception of the image of the country’s leading firms, largest consumer goods firm by sales.

“Wipro, Bharti Airtel and TCS lead the ‘innovators’ in the service sector, while Aditya Birla Nuvo, Tata Motors and RIL, constituted the top three most innovative companies in the product category,” the survey said.

The survey is based on key parameters of corporate reputation including customer service, product quality, financial performance, workplace environment, corporate ethics, vision & leadership, and social responsibility.

The study point out that innovation is an increasingly important element in shaping a company’s reputation.

Bharti Airtel ranked second on the innovation parameter amongst all companies. In 2010, the Wall Street Journal had ranked Bharti Airtel amongst India’s most innovative companies in the Asia 200 Survey.

Bharti Airtel is a leading global telecommunications company with operations in 19 countries across Asia and Africa, including Nigeria.

Obama 2012 Strategy – Facebook, Youtube, FourSquare and Twitter

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It is no news – Obama has filed paperwork to contest the 2012 election. And he announced it. How? The digital way, of course. He emailed, he youtubed, he tweeted, and what have you!

And he is lucky. Why?

Tekedia  is very much convinced that Obama will win his second term as American President.

Our political permutation has been for the Republicans to take control of the House so that the blames will be shared. Without that, Obama WILL not win his second term.

It is going to be similar to the time of  Bill Clinton when he was on the verge of losing his second term based on the issues in his first term. Then suddenly, the Republicans took control of congress and Americans were able to distribute the blame. Clinton survived and won re-election.

With the results of last election, Obama cannot be a happier man. Now, he can argue that the Republicans are to be blamed, also. Do not be deceived, the economy is not getting better anytime soon, especially the job market. Why? The future of commerce and industry does not look like the one where many people will be employed. As technology improves productivity, the world will witness major dislocations in job market.

This has nothing to do with creating jobs. It just that the jobs are not created to hire humans, but machines. As more firms take their services to the web, where automation rules, more people will continue to look for jobs. The reality is that companies are creating opportunities, but productivity and machines are taking them over humans.

Ask yourself the last time you heard of the word “typist”. Most were trained in that field, but word processing applications have made us better typists than the pros. Do we still have the professional photo studios? All these fields will phase out in coming years as technology penetrates and people do these jobs themselves.

The world is being redesigned.

Yet, and forget the economics – Obama will win with Facebook , Youtube,  Foursquare and Twitter. He has hired social media consultants. A new Obama 2012 app is coming that can target you and give you all the statistics you need. By geographically mapping, it is possible they will know how to micro-target you. This election, forget the facts, it is social media that will do all the things.

Nigeria Tech News Summary – April 04, 2011 (part 2)

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Following the acquisition of MultilinksTelkom by Visafone, subscribers on Multilinks networks have asked Visafone to maintain the former’s good quality of service at affordable tariffs. Visafone had, on Friday in Johannesburg, South Africa, acquired the mobile asset of MultilinksTelkom in a $52m deal.

 

Computer maker, Dell, has certified The Source Computers Limited as an enterprise partner in Nigeria, according to a statement on Monday. Dell said that TSC was awarded a certified status in the Dell Enterprise business because the indigenous company had deployed various enterprise solutions in various organisations across different economic sectors. According to the statement, the certification by Dell also came on the heels of the recent silver partnership status attained by TSC with NetAppa and HP

 

Nigeria and five other West African countries are now benefiting from a special roaming rate on the Etisalat network. The telecoms company, in a statement on Monday, said the Easy Pass service had been introduced on its network.

VConnect Global Services Limited, Nigeria’s largest local search engine that provides diverse information to subscribers, has rewarded about 95 service users with various prizes in the ongoing VConnect ‘Buzz’ contest.

 

The E-Payment Providers Association of Nigeria has concluded plans to brainstorm on the mobile payment system and the changing financial landscape in Nigeria. This will be done in Techno-Interactive Session coming up in May. And some of the topics to be discussed included the integrity of telecoms system for mobile payment; the creation of certainty and support for mobile banking in the Nigeria economy; managing the complex tradeoffs between growth and regulatory/legal barriers and transformational process for enabling mobile payment.

 

Similarly, Stakeholders in the identity management and electronic payment business have called on the Federal Government to formulate a Nigerian Mobile Commerce Strategy so as to determine what the platform will be used for. The over 120 stakeholders, who gathered at the Ennovators Breakfast series organised by financialtechnology magazine with the theme, “Harmonising SIM Registration Requirement with m-Payment KYC for Secure Mobile Commerce in Nigeria,” said it was a step that the government must take at this point. They argued that mobile payment, like other means of conducting financial transactions, was vulnerable to criminal activities,  hence the need for adherence to the Know-Your-Customer criteria in mobile payment transactions.

 

A technology-driven recruitment agency, Dragnet Solutions, has said it will combat examination malpractices in the country with its Computer-Based Testing technology. Speaking while unveiling the solution in Lagos on Friday, the Head, Research and Development, Dragnet Solutions, Mr. Taghogho Emefeke, said that the technology could curb examination malpractices in the country. He said that the firm had been a long advocate of tests to migrate from the paper-and-pencil testing methodology to computer-based methodology for a myriad of reasons, one of which was its arsenal against test and examination cheats.

 

Resourcery Plc, a Cisco certified partner, has introduced an energy management architecture that allows Information Technology operations and facilities to measure and fine-tune power usage to realise significant cost savings. The company, in a statement on Monday, said there had been an increased need for sustainable and “green” business IT operations in direct response to the rising cost of energy, environmental concerns and governmental directives.

End – April 04, 2011

Sources: Punch, Guardian, Thisday, Sun, Vanguard, TechLoy

Nigeria Tech News Summary – April 04, 2011 (part 1)

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The Manufacturers Association of Nigeria (MAN) has urged the Federal Government to shelve its proposed plans of using nuclear resources to generate electricity. Vice Chairman of MAN, Chief Gbadebo Giwa, made the plea at the second edition of Ikeja MAN’s Consultative Forum in Lagos, urging the government to focus on gas. He said Nigeria lacked the resources to tackle the problems associated with the nuclear power plant.

The Nigerian Communications Commission has set a September 28, 2011 deadline to cut off unregistered subscribers on telecommunications networks in the country. This exercise will help to reduce the number of crimes that are assisted by telecommunications as well as gather data that are essential for planning and implementation of government programmes. This is coming after more than two years of talking about the registration of SIM cards. And finally the Nigerian Communications Commission on Monday finally inaugurated the beginning of the exercise intended to capture essential data of all subscribers in the country.

Skye Bank Plc has launched a new product branded “Skye Xcel,” designed to take care of small businesses in the country and help them grow into major contributors to national output. The product focuses on small businesses with a view to help them improve their work processes as well as make them attractive to banks for financial support. The product requires a minimum balance of N150,000 while owners can enjoy contract financing facility, overdraft and other services.

The Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture (NACCIMA) has asked the federal government to help develop power and Agriculture. They emphasized on the need of affordable loans and community based power generation and distribution in the nation. The president of NACCIMA asked the FG to “revive farm settlements, industrial clusters, irrigation, storage, processing and packaging facilities, among others, to boost trade” as well as “advocated for integrated transportation system that would connect roads, rails, airport and waterways with the major cities and industrial estates”.

Mr. Oscar Onyema, the CEO of Nigerian Stock Exchange, resumed work on Monday. And Nigeria will partner with International Institute of Tropical Agriculture (IITA) and World Bank on food safety.

Renewable Energy Academy of West Africa   has said it planned to train 1000 Nigerians in Renewable Energy application and entrepreneurship by 2012 in support of the much needed infrastructural development and youth employment in the region. Chief Executive of the Academy, Mr. Emmanuel Emielu said the programme was in line with the Academy’s objectives of developing the entrepreneurial and technical skills needed to achieve a massive diffusion of renewable energy technology in Nigeria and across Africa, noting that it was the entrepreneurs that will create the jobs and make the investments for the growth of the sector.

Elan Consortium, comprising Erha and Star Crest, two oil firms belonging to businessman,  Emeka Offor,  at the weekend clinched the bid for Royal Dutch Shell’s stake in a Nigerian oil field in an auction, the first of four potential disposals in the country this year.

The Federal Executive Council has ordered ministries, departments and agencies of government to, henceforth, patronise locally-assembled vehicles in order to boost their production and increase employment.  This directive was issued when the President met with the Manufacturers Association of Nigeria recently.

 

Sources: Punch, Guardian, Thisday, Sun, Vanguard, TechLoy