Time for Retraining Workers
It is a big call to action - beyond the unfortunate cuts and dismissals, the remaining workers would need massive retraining to align with the new order of work. Yes, Covid-19 has changed the core ordinance of markets: trust in human systems where separating from others or avoiding big events will be the standard for a while. And if that is the case, workers need to be re-trained if we expect higher productivity in workplaces. This piece explains.
As mentioned earlier, companies need to conduct a workforce analysis and competency mapping, to identify critical value drivers and talents that are necessary for the survival of your business model. What are the roles of these value drivers and how will their daily operations change as a result of value shift? What shifts in activities, behaviour, and skills are needed?