In the Innovation of Firms, a course in Tekedia Mini-MBA, I explained Symphonic Innovation thus: “Symphonic Innovation is innovation that is not domain-specific, but is anchored on a unified and harmonious approach in the deployment of technology components to accelerate productivity gains and cushion competitiveness. With Symphonic Innovation, you do not deploy and launch for blockchain, only to be tripped by AI or big data; you launch with a mindset that these technologies are like extended musical compositions which must be carefully organized to make the orchestra an unforgettable experience.”
What happened to Facebook Inc today revealed a case study on how to build modern technology stacks. You do not build in disparate structures with no order. Rather, you see your technology as a musical orchestra with instruments which must be harmonized to deliver an unforgettable memories across platforms and product nexus.
Facebook is back after a major outage that lasted for about six hours Monday. The outage impacted users across its suite of apps, in addition to its employees — internal systems and tools stopped working, as well. The social media behemoth faces mounting scrutiny — a whistleblower, who is set to testify before Congress Tuesday, told CBS’s “60 Minutes” Sunday that Facebook “amplifies hate, misinformation and political unrest.” The cause of the outage is still unknown, but security experts believe it could have been a Domain Name System (DNS) problem. (LinkedIn)
This is the age of unification and we have just learnt that Facebook, WhatsApp, Instagram, Oculus VR, Messenger, etc are powered under one unified stack making it easier for those great experiences we get across the platforms. Sure, the revelation came through a freeze but at least we know what they do at the highest level.
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Go back to your office and ask your CTO and CIO if they can learn from this playbook, of course building redundancies to avoid a protracted failure when bad things happen.
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