Home Latest Insights | News Do not PAY customers to be using your product

Do not PAY customers to be using your product

Do not PAY customers to be using your product

Do not PAY customers to be using your product. It is happening often these days. Yes, startups actually pay users to use their products, well past the initiation phase but at growth phase. Instead of paying customers, use a double play strategy and capture value differently while having a clearview to ascertain a product’s viability.

Avoid the trap of using payment to acquire customers at the early phase of your startup. It is a very bad idea because doing so introduces many fudge factors which will make it impossible to know the product viability. 

As I have noted, do not pursue customer growth unless you are able to RETAIN customers. Why? You can spend all the money and if you are unable to retain customers, once you stop paying those customers, they go.

Tekedia Mini-MBA edition 16 (Feb 10 – May 3, 2025) opens registrations; register today for early bird discounts.

Tekedia AI in Business Masterclass opens registrations here.

Join Tekedia Capital Syndicate and invest in Africa’s finest startups here.

Focus on what matters: make customers become FANS and that means loving your products because you offer value.

You can spend money on initial launch to kickstart a business. It is one way of breaking customer inertia. But sustained paid-driven growth strategy will fail. Focus on what matters and stop chasing vanity metrics.


---

Register for Tekedia Mini-MBA (Feb 10 - May 3, 2025), and join Prof Ndubuisi Ekekwe and our global faculty; click here.

No posts to display

Post Comment

Please enter your comment!
Please enter your name here