Bank Transfers Dominate Financial Transactions in West Africa, Nigeria Leads The Way – Survey

Bank transfers have emerged as the most popular method of payment in West Africa, driven by the rapid adoption of digital technologies, and the expansion of fintech solutions in the region.

A recent survey titled “Emerging Trends in Cross-Border Payments”, revealed that across the West African region, financial inclusion initiatives have brought millions of people into the formal banking system. This has made bank transfers a preferred choice for both personal and business transactions. Also, the rapid growth of smartphone usage in the region has further accelerated the adoption of bank transfers.

Nigeria, the region’s largest economy and financial hub, plays a pivotal role in this transformation, leading the charge in the widespread adoption of bank transfers for both personal and business transactions. The proliferation of Fintech companies particularly in Nigeria, has transformed the financial landscape.

Platforms such as Flutterwave, Interswitch, MoniePoint, Kuda, and Paystack, amongst others, have created seamless and efficient payment solutions, making bank transfers a preferred payment option. However, cash remains significant for many informal businesses.

In the East Africa region, Mobile money emerged as the dominant payment method, revolutionizing financial transactions and boosting financial inclusion across the region. Countries like Kenya, Tanzania, and Uganda have become global leaders in mobile money adoption, with platforms such as M-Pesa, Airtel Money, and MTN Mobile Money driving the shift toward digital payments. The success of mobile money in East Africa is rooted in its accessibility and convenience.

Many people in the region lack access to traditional banking services but own mobile phones, making mobile money an ideal solution. These platforms allow users to deposit, withdraw, transfer money, pay bills, and access credit all through their mobile devices. This simplicity has brought millions of previously unbanked individuals into the formal financial system, empowering them economically.

In Southern Africa, particularly South Africa, there is a mix of preferences. Businesses and consumers use digital wallets, bank transfers, and card payments. Platforms like Ozow and PayFast are popular for their focus on seamless digital payments, while traditional bank transfers remain relevant for larger transactions. Southern Africa has higher banking penetration and a tech-savvy population comfortable with digital wallets and online platforms.

In the Francophone region, individuals and businesses lean heavily on regional solutions like GIM-UEMOA (the interbank payment network) and local digital platforms like Orange Money. Customers here prioritise solutions that work across the West African Economic and Monetary Union (WAEMU), where “the CFA Franc is shared. A business in Senegal paying a supplier in Côte d’Ivoire will often prefer platforms like Wave or Orange Money for cross-border transfers because they’re fast, affordable, and tailored for the region. Regional integration and shared curreney make it easier to adopt localised solutions.

Meanwhile, North Africa, Egypt and Morocco, particularly, rely heavily on bank transfers and the growing use of digital wallets. With strong trade ties to Europe, businesses prefer solutions that bridge local systems with international banking, while younger consumers are driving digital adoption forward.

Conclusion

Africa’s payment landscape reflects the diversity of its economies, cultures, and technological advancements. From fintech-powered bank transfers in West Africa, to mobile money dominance in East Africa, each region has embraced payment solutions that align with its unique needs.

While mobile money drives inclusion in areas with limited banking infrastructure, digital wallets, and seamless bank transfer solutions cater to regions with higher banking penetration.