The burgeoning African tech ecosystem, which is being spearheaded by fintech, is increasingly seeing health-tech rising. Although less when compared with fintech, health technology startups have been receiving millions of dollars in investments recently. This is largely due to the huge frictions in the healthcare industry in Africa.
Many of the health tech startups are carving out an area out of the many problems enveloping the African health industry. As such, Global health-tech company, Susu, focused on making healthcare accessible and affordable for every African, has completed a €2 million pre-seed funding round with angel investors.
Susu offers bundled health services that provide patients with planned, long-term health support, to ensure optimal monitoring of their health conditions, including pregnancy, child care, and chronic disease management. The startup is currently operational in Côte d’Ivoire, Cameroon and Senegal.
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The company said part of the funding was also raised as debt, and grant financing from BPI France, the French government’s public investment bank.
Susu was founded in 2019 by Bola Bardet after she lost her father to complications of a chronic health condition due to poor management. Her experience with her father’s condition inspired Bola to help others avoid the same fate. Alongside her co-founders, Laurent Leconte (Chief Technology Officer) and Sandrine Egron (Chief Operations Officer), Bola has built the startup to serve thousands of Africans.
The startup is designed to tackle many of the challenges facing the African healthcare industry. Besides poor healthcare systems, growing population and urbanization have all contributed to a sharp rise in the mortality of chronic diseases like diabetes and hypertension. In addition, most people do not have access to quality healthcare and are in urgent need of solutions to manage their healthcare needs.
Studies show that the medical insurance penetration rate is less than 3% in Africa, leaving 97% of the population having to pay medical expenses out of pocket. Susu intends to mitigate this problem by supporting beneficiaries’ healthcare journeys through care bundles while using an integrated approach to better connect the patients, their families, and healthcare professionals.
Bola Bardet, CEO of Susu said the idea is to use tech to improve the healthcare sector just like the financial industry.
“I suffered the terrible loss of my dad due to the mismanagement of his medical condition. I knew that the situation could have been prevented if he had access to comprehensive healthcare and that’s why I started Susu, to provide access to quality and affordable healthcare to others. We should not be fatalist about access to quality healthcare in Africa. Like financial inclusion is being improved with mobile payment solutions, technology is going to play a tremendous role over the next decade in providing solutions to tackle the challenges faced by the healthcare systems over the continent.
“There is a high demand for our service, so we are eager to expand quickly to other countries. In 2021, we had a 400% growth rate in terms of revenue and multiplied our customer base by 5. On top of that, we see more family members and friends, especially those from the diaspora, wanting to contribute financially to the care of a beneficiary, so we have gone ahead to build technology that allows for several family members and friends to co-finance the service”, Bola said.
With this funding, Susu intends to grow the company’s team, enrich the technology platform with new features. The startup also intends to launch the service in 6 new countries in Sub-Saharan Africa, including Nigeria and Ghana. It is also developing new care bundles including a maternity care bundle to reduce mortality risk for pregnant women and their babies.
Christopher Neves, one of Susu’s angel investors and a senior executive with experience in multinational insurance groups said about the investment: “I have been following Susu since the beginning of the project. And I see its huge potential, focused on building a solution to provide access to affordable healthcare in Africa through technology. Since the start, Bola Bardet and her team have demonstrated their capabilities and ambition in executing such a project”.
This a very significant step in healthcare administration in Africa. I am happy to see that a team with empathy and professional capacity are interested in solving this problem. The current health insurance system on Nigeria rejects those who cannot meet their stringent conditions and keeps only the strong in their system. Healthcare delivery must change through technology and expertise. Courage and diligence is needed. Congratulations.